2026-04-01 from herpolicyoptions.irpp.org
Artificial intelligence tools, including ambient listening devices or AI scribes, are transforming the health-care sector. However, they have also opened a new area of clinical risk in terms of privacy, accuracy and potential bias.
To address this, the Office of the Information & Privacy Commissioner for British Columbia released guidelines in January for health-care organizations that have adopted or plan to adopt these tools. At the same time, the Information and Privacy Commissioner of Ontario released guidelines for all provincial entities, including the health-care sector, on privacy and AI tools in general.
Since Canada does not have a comprehensive AI regulatory framework in this area after Bill C-27 died in the previous Parliament, health-care providers and their institutions must ensure that their use of these devises does not violate the Personal Information Protection and Electronic Documents Act, health privacy laws and various other frameworks and guidelines.
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