quality improvement
Engaging Patients and their Families
Improving Patient Engagement and Satisfaction: Lessons from a Patient-Driven Care Initiative in a Community-Based Hospital
Lisa Shiozaki, Kirsten Burgomaster and Manon Lemonde
Engaging Patients and their Families
Listening to Improve: Transforming Patient Relations Measurement and Reporting in Ontario
Patricia Sullivan-Taylor, Rachel Frohlich, Anita Singh and Anna Greenberg
Engaging Patients and their Families
Patient-Centred Care in Canada: Key Components and the Path Forward
Terrence Montague, Amédé Gogovor, John Aylen, Lisa Ashley, Sara Ahmed, Lesli Martin, Bonnie Cochra...
Special Focus on Quality Improvement
Optimizing Transitions of Care – Hospital to Community
Emily Sheridan, Christine Thompson, Tania Pinheiro, Nicole Robinson, Karen Davies and Nancy Whitmore
ICES Report
Increasing Access to Health Administrative Data with ICES Data & Analytic Services
Lisa Ishiguro, Refik Saskin, Marian J. Vermeulen, Erika Yates, Nadia Gunraj and J. Charles Victor
Introduction
Getting to Now: The Challenge of Stimulating Innovation in Complex Systems
Adalsteinn D. Brown and William Charnetski
Special Focus on Quality Improvement
The PoET (Prevention of Error-based Transfers) Project
Jill Oliver and Paula Chidwick
Special Focus on Quality Improvement
Early Rehabilitation for Patients with Hip Fractures: Spreading Change Across the System
Charissa Levy, Sharon Ocampo-Chan, Linda Huestis and Donna Renzetti