quality improvement
Quality Improvement
The MSH Effective and Efficient Utilization Committee: An Approach to Improving Care Quality, Value and Patient Experience
Davina Lau, Olga Livshits, Thomas Stewart, Maureen Shandling, Matthew Morgan, Jennifer Snider and Ch...
Learning Organizations
Optimizing Learning in Healthcare: How Island Health Is Evolving to Learn at the Speed of Change
Conrad Gottfredson, Carol Stroud, Mary Jackson, R. Lynn Stevenson and Jana Archer
Focus on Emergency Departments
Emergency Department Overcrowding and Long Wait Times: Taking a Corporate Approach to Improving Patient Flow
Glen Bandiera, Karen Gaunt, Douglas Sinclair and Anne Trafford
Focus on Emergency Departments
An Environmental Scan of Medical Assessment Units in Canada
Dean Yergens, Elizabeth Fradgley, Ranjani Aiyar, Eddy Lang, Brian H. Rowe and William A. Ghali
Special Report
Stakeholder Surveys of Canadian Healthcare Performance: What Are They Telling Us? Who Should Be Listening? Who Should Be Acting, and How?
Joanna Nemis-White, Emily Torr, Amede Gogovor, Lucas Marshall, Sara Ahmed, John Aylen and Terrence M...
Knowledge Translation, Linkage and Exchange
Supporting Evidence-Informed Health Policy Making: The Development and Contents of an Online Repository of Policy-Relevant Documents Addressing Healthcare Renewal in Canada
Karolina Kowalewski, John N. Lavis, Michael Wilson and Nancy Carter
Managing Information
Diagnostic Imaging Ordering Practices: Physician Perspectives and Implications for Decision Support
Janessa K. Griffith, Elizabeth M. Borycki and Andre W. Kushniruk
Research Paper
Inadequate Performance Measures Affecting Practices, Organizations and Outcomes of Ontario’s Family Health Teams
Rachelle Ashcroft
Research Paper
Mind the Gap: Governance and Health Workforce Outcomes
Stephanie E. Hastings, Sara Mallinson, Gail D. Armitage, Karen Jackson and Esther Suter