change management
Special Focus On Lean In Healthcare
Lean Management: Innovative Tools for Engaging Teams in Continuous Quality Improvement
Lucille Perreault, Lise Vaillancourt, Catherine Filion and Camélia Hadj
Case Management
Case Management in an Acute-Care Hospital: Collaborating for Quality, Cost-Effective Patient Care
Kim Grootveld, Victoria Wen, Michelle Bather and Joan Park
Funding Reform
Mount Sinai Hospital’s Approach to Ontario’s Health System Funding Reform
Tyler Chalk, Davina Lau, Matthew Morgan, Sandra Dietrich, Mary Agnes Beduz and Chaim M. Bell
Patient Safety and Quality
Safety for All: Bringing Together Patient and Employee Safety
R. Lynn Stevenson, Lesley Moss, Tracey Newlands and Jana Archer
Patient Safety and Quality
Engaging Patients and Family Members in Better Hand Hygiene Practices: A Teaching Hospital’s Challenge
Sharon Rogers
Book Review
Chronic Condition: Why Canada’s Health-Care System Needs to Be Dragged into the 21st Century
Dr. Marlene Smadu
Quality Improvement
Creating the Right Evidence for System Change
Kenneth Lam, Stephen W. Hwang, Irfan A. Dhalla, Susy Hota, Kevin Thorpe, Valerie A. Palda, Adalstein...
Quality Improvement
Building Sector-Wide Bridges to Improve Patient Flow and Care
Thelma Horwitz and Josie Walsh