change management
Quality Improvement
“If You're Not Keeping Score, You're Just Practising”: A Lean Healthcare Program Evaluation Framework
Martin L. Puterman, Yue Zhang, Sema K. Aydede, Becky Palmer, Stuart MacLeod, Hessam Bavafa and Jenni...
Perspectives in Nursing Policy and Innovation
Better Health, Better Care, Better Value: National Expert Commission, Part 1
Michael Villeneuve and Barbara Mildon
Engaging Leadership
Improving Care for British Columbians: The Critical Role of Physician Engagement
Julian Marsden, Marlies van Dijk, Peter Doris, Christina Krause and Doug Cochrane
Successful Quality Councils
A Ten-Year History: The Cancer Quality Council of Ontario
Rebecca Anas, Robert Bell, Adalsteinn Brown, William Evans and Carol Sawka
Engaging Leadership
Governance for Quality and Patient Safety: The Impact of the Ontario Excellent Care for All Act, 2010
G. Ross Baker and Anu MacIntosh-Murray
Patient-Centred Care
Public Engagement in Ontario's Hospitals – Opportunities and Challenges
Karen Born and Andreas Laupacis
Perspectives On The Excellent Care For All Act
Building Better Healthcare Facilities through Evidence-Based Design: Breaking New Ground at Vancouver Island Health Authority
Howard Waldner, Bart Johnson and Blair Sadler
Engaging Leadership
The Crucial Role of Clinician Engagement in System-Wide Quality Improvement: The Cancer Care Ontario Experience
Carol Sawka, Jillian Ross, John Srigley and Jonathan Irish